Direct answer

There is no confirmed official Overwatch fix in the sources checked. First review the current in-game tooltip, remaining action state, cone, line of sight, and enemy path. If the same visible crossing produces no shot, record a clip and restart the mission only when necessary.

Safe first steps

Do these in order

  1. 01

    Open the on-demand tooltip and confirm the current action's conditions.

  2. 02

    Before ending the turn, record remaining action state, the blue area, cover, and line of sight.

  3. 03

    Capture the enemy movement and whether any animation, interruption, or status effect appears.

  4. 04

    If the mission can continue safely, finish the turn; otherwise use Restart Mission from the menu.

  5. 05

    Report a repeatable clip with operator, weapon, tile, enemy path, platform, and difficulty.

What the official material establishes

EA's accessibility page shows Overwatch as part of tactical combat and documents on-demand tooltips. StarWars.com's guide explains the action-point model and confirms that a mission can be restarted from the menu.

What players are reporting

More than one launch-day comment describes enemies moving through a visible blue cone without a reaction shot. Those reports establish a symptom worth tracking, not the underlying rule or cause.

Why a clip matters

The trigger may depend on remaining actions, line of sight, status, target path, weapon state, or a bug. A clip with the tooltip and full movement path lets support separate them.

Protect a permadeath run

If permadeath is enabled and the apparent failure puts an operator at risk, pause before further actions. Restarting the mission is an official option; this guide does not advise editing saves or force-closing during a save operation.

Evidence log

Sources checked

Official and platform sources establish supported behavior. Independent reporting can carry attributed developer statements or hands-on findings. Community links establish symptoms and player language only.

Official
EA Accessibility Resources: Gameplay

Official Overwatch imagery, tutorials, and on-demand tooltip support.

Official
StarWars.com: How to Play Zero Company

Official action-point, objective, and restart-mission behavior.

Community
Launch technical-issues megathread

Used to track recurring symptoms and player language, not as proof of a universal fix.