Direct answer
Disconnect inactive controllers and other input devices, close third-party remapping layers for one test, restart the game, and use only one input method. If stable, reconnect devices one at a time. EA confirms remapping support, but has not published a game-specific switching fix.
Do these in order
- 01
Exit the game completely.
- 02
Disconnect unused controllers, wheels, virtual controllers, and extra receivers.
- 03
Temporarily close nonessential remapping or macro software.
- 04
Restart and test with one keyboard/mouse set or one controller.
- 05
Reconnect one device or remapping layer at a time to identify the conflict.
What EA confirms
EA says most controls can be remapped for mouse/keyboard and controller. The PC build is mostly playable with Xbox Series and PS5 controllers, although certain text entry still requires a keyboard.
Why single-device testing matters
Launch reports describe keyboards or mice cutting out and prompts rapidly switching to controller. Testing one active input source isolates a conflict without changing graphics, save, or system files.
Preserve your bindings
Record custom bindings before resetting anything. Restore one customization at a time only after the default single-device test remains stable.
If input fails outside the game
A keyboard or mouse that also disconnects in Windows may have a USB, power, driver, or hardware issue. Use the device manufacturer's support path rather than treating it as a confirmed game bug.
Sources checked
Official and platform sources establish supported behavior. Independent reporting can carry attributed developer statements or hands-on findings. Community links establish symptoms and player language only.
OfficialOfficial remapping, sensitivity, and inversion capabilities.
Official PC controller and keyboard-entry support details.
Used to track recurring symptoms and player language, not as proof of a universal fix.
