Direct answer

The Personnel console becomes available in Cycle 3. Open an operator's Focus Tree and choose Change Specialization at the lower right. Hands-on reporting says this costs nothing and refunds spent Focus Points, but story-awarded talent points are not part of that refund.

Safe first steps

Do these in order

  1. 01

    Advance the campaign to Cycle 3 and return to the Den.

  2. 02

    Use the Personnel console beside the map table.

  3. 03

    Select the operator, open Focus Tree, and choose Change Specialization.

  4. 04

    Review the refunded Focus Points before rebuilding the tree.

When respec unlocks

Hands-on reporting places the Personnel console unlock in Cycle 3. If the option is absent earlier, continue the campaign rather than assuming the interface is broken.

What gets refunded

The reported respec flow refunds Focus Points spent in the selected development path and does not charge credits. Talent points granted directly by story progression are described separately and should not be assumed to return.

Can recruited operators respec

The same hands-on source reports that recruitable operators can change talents through the Personnel console. Save before experimenting if your campaign rules allow it, then verify the operator summary after rebuilding.

Respec is not a roster reset

Changing a specialization does not imply that species, appearance, authored identity, recruitment history, or every story-linked trait can be replaced. Use it to correct a development path, not to recreate the character.

Evidence log

Sources checked

Official and platform sources establish supported behavior. Independent reporting can carry attributed developer statements or hands-on findings. Community links establish symptoms and player language only.

Independent reporting
PC Gamer: How to respec and change class

Hands-on steps, Cycle 3 unlock, cost, and Focus Point refund behavior.

Official
EA: Zero Company FAQ

Official overview of operator customization and campaign structure.